Sales and Product Expert
6 days ago
RONA is a leading retail organization dedicated to helping customers bring their projects to life. Our teams are passionate about making a difference in the communities we serve.
Salary InformationThe estimated annual salary for this role is $60,000 - $80,000 depending on experience and qualifications.
Job DescriptionWe are seeking a Sales and Product Expert to join our team. As a key member of our sales team, you will be responsible for providing expert product knowledge to customers and colleagues alike. This includes conducting sales activities, promoting and recommending products, plans, or installation services that match customer needs.
- Serve as the store expert by providing detailed product information to both customers and other RONA associates
- Conduct sales activities including promoting and recommending products, plans, or installation services that match customer needs
- Keep shelves stocked and merchandise correctly displayed
- Prepare weekly flyer
- Perform order management duties such as entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
- Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
- Other related tasks to ensure the store runs smoothly
- Experience in a similar role
- Excellent customer service skills
- Strong analytical skills
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that's involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
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