Retail Store Team Lead

2 weeks ago


Burnaby, British Columbia, Canada PEMBINA ESSO Full time
Job Summary

We are seeking a highly skilled Retail Store Team Lead to join our team at PEMBINA ESSO. The successful candidate will be responsible for leading a team of sales floor staff, ensuring excellent customer service, and maintaining a high level of store appearance and organization.

Key Responsibilities
  • Team Leadership: Supervise and co-ordinate activities of sales floor staff, ensuring they are working efficiently and effectively.
  • Customer Service: Ensure that all customers receive excellent service, responding to their needs and resolving any issues that may arise.
  • Store Appearance: Maintain a high level of store appearance and organization, ensuring that the sales floor is tidy and well-presented.
  • Inventory Management: Organize and maintain inventory, ensuring that stock levels are adequate and that products are easily accessible to customers.
  • Performance Reviews: Conduct regular performance reviews with sales floor staff, providing feedback and coaching to help them improve their performance.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a retail environment.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.


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