Quality Assurance Specialist

3 weeks ago

Mississauga, Ontario, Canada goeasy Ltd. Full time

Quality Assurance Analyst

We are seeking a detail-oriented and analytical Quality Assurance Analyst to join our team at goeasy Ltd. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of our products and services, and contributing to the company's mission to provide everyday Canadians with access to credit.

Key Responsibilities:

  • Conduct quality control audits to ensure compliance with company policies and procedures
  • Provide actionable data to internal support groups to inform business decisions
  • Collaborate with team managers to identify training needs and develop solutions
  • Assist in the implementation of new policies and procedures
  • Prepare and analyze internal and external reports for management review

Requirements:

  • Strong knowledge of loan underwriting, secured lending, and cumulative policies and procedures
  • High level of computer literacy, with intermediate to advanced skills in Microsoft Office Suite
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and in a fast-paced environment

Working Conditions:

Our office hours are 8:30 am to 5:00 pm, Monday to Friday. We are a publicly traded company on the TSX, with a retail network of nearly 400 locations across Canada and over 2,250 employees.

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