Parts Specialist

3 weeks ago


Kelowna, British Columbia, Canada Dawson Group Full time

Dawson International Truck Centres is seeking a skilled Parts Specialist to efficiently match customer needs with available inventory, fostering strong customer relationships through excellent service.

This role is responsible for assisting customers and technicians in obtaining required parts and supplies, as well as assisting with parts inventory control and the inventory cycle count process.

Key Responsibilities:

  • Sell products and/or services to repair the problem and meet the customer's needs
  • Maintain customer goodwill by professionally greeting all customers
  • Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership's satisfaction
  • Pulling parts orders from inventory and assisting shop techs with parts requirements in a timely manner
  • Assists Parts Manager in organizing and recording parts inventory and year end reports as needed
  • Follow up on shortages and expedite by reporting to Parts Manager / Supervisor
  • Day to day tasks such as Stocking Shelves, General Cleaning, etc.
  • Shipping and Receiving when required; i.e. entering parts into inventory, putting parts away

Requirements:

  • Minimum two (2) years' experience in a related industry
  • Parts Person Red Seal an asset
  • An equivalent combination of education and experience will be considered
  • Strong written and verbal communication skills
  • Detail oriented and able to work efficiently in a fast-paced environment

Benefits:

The Dawson Group is committed to providing an environment that supports the growth and effectiveness of our employees and the organization. We offer an excellent compensation package, pension, and medical benefits, as well as learning and long-term advancement opportunities.

The Dawson Group is expanding our reach and need people like you to join us on our journey, and to help us continue safely connecting our communities.



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