Beauty Advisor

2 months ago


Richmond, British Columbia, Canada Hudson's Bay Full time

About the Role:

We are seeking a skilled and customer-focused Beauty Advisor to join our team at Hudson's Bay. As a Beauty Advisor, you will be responsible for providing exceptional customer service and promoting our beauty products and services.

Key Responsibilities:

  • Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs.
  • Build long-term partnerships and a client base through establishing and maintaining strong customer relationships.
  • Promote sales of beauty products and provide information on new or existing products and services.
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
  • Leverage product knowledge as a differentiating factor in the service experience.
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs.
  • Act with customers in mind, possess great networking and relationship management skills.

Requirements:

  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services.
  • A good knowledge of various beauty products and services available.
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
  • Commitment to providing excellence in customer service.
  • Full flexibility with schedule (including evenings and weekends).

About Us:

Hudson's Bay is committed to providing a barrier-free, inclusive, and accessible workplace. We welcome applications from talent regardless of age, ancestry, citizenship, colour, disability, ethnicity, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation, spiritual beliefs, or any other characteristic protected by human rights legislation.


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