Restaurant Team Member

4 days ago


Moncton, New Brunswick, Canada ExplorUS Full time

**About ExplorUS**

We are a hospitality company operating in some of the most beautiful national parks in California. Our team is passionate about delivering exceptional guest service and creating unforgettable experiences.

Job Description:

We are seeking a seasonal server assistant to join our team at Snow Mountain, LLC, located in the stunning Lassen Volcanic National Park. As a member of our restaurant staff, you will play a vital role in providing excellent service to our guests.

Responsibilities:

  • Provide training and support to less experienced restaurant staff by modeling professionalism with guests and other employees.
  • Evaluate guest orders for accuracy using expert knowledge of our POS system.
  • Develop thorough and accurate knowledge of menu items and specials to ensure seamless service delivery.
  • Accurately handle cash transactions and maintain high standards of honesty.
  • Collaborate with management to coach restaurant staff on Company's Restaurant operating procedures.
  • Promote responsible beverage service in accordance with Federal, State, Local regulations, and Company procedures.
  • Maintain accurate sales and tips reports as well as cash/credit card receipts.
  • Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals, and initiatives.
  • Model teamwork and contribute to meeting business objectives.

Requirements:

  • Hold current ServSafe Certification.
  • Demonstrate excellent customer service and people skills.
  • Able to work varied shifts, including weekends and holidays.
  • Show team spirit and encourage colleagues positively.
  • Able to lift up to 25 pounds frequently and perform tasks requiring bending, twisting, and squatting.
  • Main duties involve standing for long periods in a fast-paced environment, close to others.

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