Maintenance Team Lead

3 weeks ago

Edmonton, Alberta, Canada BGIS Full time

About BGIS

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia.

Job Summary

The Maintenance Team Lead is responsible for overseeing a team of technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Maintenance Team Lead is responsible for overseeing the execution of activities performed by technicians to ensure that work is performed in accordance with established processes and practices and is in compliance with all internal and external requirements, including but not limited to environmental, health, and safety, fire protection.

Key Responsibilities

  • Leads a team of individual contributors
  • Assigns, prioritizes, and monitors work progress
  • Monitors execution of activities and performance to ensure timely completion and adherence to all requirements, including but not limited to operating procedures and practices, quality, performance, and contract response requirements
  • Guides, coaches, and trains direct reports
  • Provides input for performance reviews
  • Leads the delivery of and performs the following:
    • Oversees and monitors the activities and performance of technicians within assigned facilities. Ensures that activities are performed in accordance with established processes as well as internal and external requirements, including but not limited to environmental, health, and safety, fire protection
    • Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements
    • Oversees and performs regular facility, facility mechanical, and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation, and asset integrity of assigned facilities are maintained. Provides observations about facility, facility mechanical, and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
    • Oversees and monitors assigned facilities by conducting facility walkthroughs, mechanical, and electrical equipment and system monitoring and inspection
    • Oversees and maintains, troubleshoots, and repairs mechanical and electrical building systems and equipment
    • Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
    • Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required
    • Coordinates and assists in the implementation of preventative maintenance programs. Ensures that deficiencies are identified, recorded, and escalated, and that related documentations are maintained
    • Coordinates and participates in facility-related projects
    • Oversees and maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis
    • Provides, participates, and supports training, safety meetings, operational meetings, tool box talks, etc.
    • Must be able and willing to work shifts, be available for on-call/standby, and emergency call-outs as they arise
    • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered
    • Other duties as assigned

Work Requirements

  • Must be able to work shifts, be on-call, and be available to respond to emergencies
  • Must be willing to wear personal protective equipment

Knowledge and Skills

  • 5 years of facility operations and maintenance work experience
  • Previous people leadership experience, preferred
  • High school diploma plus trades training and certification
  • Ability to lead a team of individuals
  • Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance
  • Highly-advanced ability to maintain and repair building mechanical and electrical equipment and systems
  • Highly-advanced building mechanical and electrical equipment and system troubleshooting and resolution skills
  • Current knowledge of fire, life, safety, and building codes and standards and ability to research and apply related codes and standards
  • Possesses a high level of environmental, health, and safety mindset. Ability to perform work in a safe manner
  • Strong client-service orientation along with a high sense of urgency
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

  • Journeyman level Refrigeration license
  • Journeyman level Electrical license
  • Journeyman level Plumbing license
  • Power Engineering 3rd Class or 4th Class
  • Building Operator Certification
  • Gasfitter I or II
  • Systems Maintenance Administration Certification considered an asset

At BGIS, we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success.

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us. If you require accommodation during the recruitment process, please contact us at . Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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