Customer Service Technical Support Specialist

2 months ago


Ottawa, Ontario, Canada beBee Professionals Full time
BeBee Professionals is seeking a Customer Assistance Analyst to fill a key role in our Ottawa office. The ideal candidate will provide technical assistance to customers, troubleshoot customer inquiries, and resolve customer complaints.

Key Responsibilities:

* Provide technical support to customers via phone, email, or in-person
* Troubleshoot customer inquiries and resolve issues in a timely manner
* Collaborate with internal teams to resolve complex customer issues

Requirements:

* Bachelor's degree in Computer Science or a related field
* Experience in customer service and technical support
* Excellent communication and problem-solving skills
* Ability to work independently and as part of a team

What We Offer:

* Competitive salary and benefits package
* Health and dental insurance
* Vacation and sick leave
* 401(k) plan

If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply.

  • Ottawa, Ontario, Canada Ross Full time

    Job Title: Technical Support SpecialistAt Ross Video, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they receive the best possible experience with our products.Key Responsibilities:Provide phone-based...


  • Ottawa, Ontario, Canada Ross Full time

    Job Title: Technical Support SpecialistAt Ross Video, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring they receive the best possible experience with our products.Key Responsibilities:Provide phone-based...


  • Ottawa, Ontario, Canada Ross Full time

    Technical Support SpecialistAt Ross Video, we're committed to delivering exceptional customer experiences. As a Technical Support Specialist, you'll play a critical role in ensuring our customers receive top-notch support for our products.Key Responsibilities:Provide phone-based technical support and onsite support as needed for Ross Video productsAssist...


  • Ottawa, Ontario, Canada Abacus Service Corporation Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Abacus Service Corporation. This role will be responsible for analyzing and resolving complex customer technical issues related to Thales Encryption products. Our ideal candidate will have a strong background in engineering, computer science, or a relevant field of study, with a...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    We are seeking a Technical Support Specialist to provide technical assistance to our customers and internal teams. The ideal candidate will have a strong understanding of computer hardware and software, as well as experience with troubleshooting and problem-solving.The successful candidate will be responsible for responding to customer inquiries,...


  • Ottawa, Ontario, Canada Ross Full time

    Job Title: Technical Support AssociateAt Ross Video, we're looking for a skilled Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide phone-based technical support and onsite support as needed for...


  • Ottawa, Ontario, Canada Ross Full time

    Job Title: Technical Support AssociateAt Ross Video, we're looking for a skilled Technical Support Associate to join our team. As a Technical Support Associate, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide phone-based technical support and onsite support as needed for...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    We are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting hardware and software issues, resolving customer...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers.**Key Responsibilities:*** Provide technical support to customers via phone, email, or in-person* Troubleshoot hardware and software issues* Resolve customer inquiries and concerns**Requirements:*** Bachelor's degree in Computer Science or...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers.**Key Responsibilities:*** Provide technical support to customers via phone, email, or in-person* Troubleshoot hardware and software issues* Resolve customer inquiries and concerns**Requirements:*** Bachelor's degree in Computer Science or...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers.**Key Responsibilities:*** Provide technical support to customers via phone, email, or in-person* Troubleshoot hardware and software issues* Resolve customer inquiries and concerns**Requirements:*** Bachelor's degree in Computer Science or...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers.**Key Responsibilities:*** Provide technical support to customers via phone, email, or in-person* Troubleshoot hardware and software issues* Resolve customer inquiries and concerns**Requirements:*** Bachelor's degree in Computer Science or...


  • Ottawa, Ontario, Canada Abacus Service Corporation Full time

    Are you passionate about providing top-notch technical support to customers? Do you have a strong background in network and data security products?About the RoleWe are seeking an experienced Technical Support Specialist to join our team at Abacus Service Corporation. As a key member of our global support success team, you will be instrumental in replicating...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting hardware and software issues, resolving customer...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting hardware and software issues, resolving customer...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting hardware and software issues, resolving customer...


  • Ottawa, Ontario, Canada beBee Professionals Full time

    BeBee Professionals is seeking a skilled Tech Support Specialist to provide technical assistance to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. Key responsibilities include troubleshooting hardware and software issues, resolving customer...


  • Ottawa, Ontario, Canada Veryk Inc Full time

    We are seeking a skilled Technical Support Specialist to join our team at Veryk Inc. The ideal candidate will have a strong background in computer systems and a passion for providing excellent customer service.Key Responsibilities:Provide technical support to users experiencing difficulties with computer systemsResearch and implement solutions using...


  • Ottawa, Ontario, Canada baby enRoute Full time

    About This RoleBaby enRoute is seeking a dedicated and detail-oriented Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing high-quality technical assistance to our customers, ensuring their issues are resolved promptly and effectively.Key Responsibilities:Technical Support: Respond to...


  • Ottawa, Ontario, Canada Canlan Sports Full time

    Job Title: Technical Support SpecialistAt Canlan Sports, we are seeking a skilled Technical Support Specialist to join our team.Key Responsibilities:Provide technical support to employees and customersInstall and configure computer systems and softwareTroubleshoot and resolve technical issuesPerform backups and recoveries of dataRequirements:1-2 years of...