Retail Store Manager Position Available

3 weeks ago


Toronto, Ontario, Canada Ontario INC Full time
Job Overview

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Ontario INC. As a key member of our retail team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all sales and customer service targets are met.

Key Responsibilities
  • Assign and manage sales floor staff to optimize productivity and meet sales targets
  • Authorize returns and handle customer complaints in a professional and courteous manner
  • Develop and implement effective schedules to ensure adequate staffing levels
  • Sell merchandise effectively to customers and promote products through upselling and cross-selling techniques
  • Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
  • Identify and resolve issues promptly, including customer requests, complaints, and supply chain disruptions
  • Manage and maintain inventory levels to minimize stockouts and overstocking
  • Supervise and coordinate activities of sales floor staff to ensure seamless operations
Requirements and Qualifications
  • Secondary (high) school graduation certificate required; experience an asset
  • Proven track record of achieving sales targets and providing excellent customer service
  • Strong communication and interpersonal skills, with ability to work effectively in a fast-paced retail environment
Work Environment and Benefits
  • Permanent full-time position, 30 hours per week
  • Competitive salary: $60,000 - $80,000 per annum
  • Opportunity to work in a dynamic and supportive team environment
  • Benefits package includes [insert benefits]


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