Operational Lead

3 weeks ago


West Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $65,000
Job Summary

We are seeking a dedicated Operational Lead to join our team in West Vancouver, Canada. As an Operational Lead, you will be responsible for overseeing daily operations, ensuring high-quality service, and leading a team of employees.

About the Role
  • You will oversee daily operations during your shift, ensuring efficient workflows and effective time management.
  • Train, mentor, and manage team members, providing ongoing feedback and coaching.
  • Handle customer inquiries and resolve any issues that arise in a professional and courteous manner.
  • Ensure compliance with company policies and procedures, promoting a positive and inclusive work environment.
  • Monitor inventory levels and assist in stock management, optimizing inventory turns and minimizing waste.
Key Responsibilities
  1. Supervise and coordinate daily operations, ensuring seamless execution of tasks and duties.
  2. Develop and implement training programs to enhance employee skills and knowledge.
  3. Maintain accurate records and reports, providing timely updates to management.
  4. Collaborate with colleagues to achieve business objectives, fostering a culture of teamwork and open communication.
Requirements
  • You hold a high school diploma or equivalent, with additional education in management preferred.
  • Previous experience in a supervisory role, preferably in retail or hospitality, is essential.
  • Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail, with a focus on quality and customer satisfaction.
  • Ability to work flexible hours, including evenings and weekends, as required.
Benefits
  • A competitive hourly wage and opportunities for overtime, reflecting your value to the team.
  • Health and dental benefits, ensuring your well-being and peace of mind.
  • Opportunities for career advancement within the company, recognizing your potential and growth.
  • A positive and inclusive work environment, where diversity and respect thrive.
  • Employee recognition programs, acknowledging your contributions and achievements.

We invite motivated individuals who enjoy leading teams and delivering exceptional customer service to apply for this exciting opportunity.


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