Store Operations Manager
2 weeks ago
We are seeking an experienced Grocery Clerk Supervisor to join our Brooks Grocery team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our sales floor and ensuring that our customers receive the highest level of service.
Responsibilities
- Assign sales workers to duties, ensuring that our customers are assisted in a timely and efficient manner.
- Hire and train new staff members, providing them with the knowledge and skills required to excel in their roles.
- Develop and implement plans to improve our store displays and promotions, increasing sales and customer engagement.
- Order merchandise, ensuring that our shelves are fully stocked and our customers have access to the products they need.
- Establish work schedules, ensuring that our employees are able to meet their commitments and maintain a healthy work-life balance.
- Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights to our management team.
- Resolve customer complaints and issues, ensuring that our customers are satisfied with their shopping experience.
- Organize and maintain our inventory, ensuring that our stock levels are accurate and our customers have access to the products they need.
- Supervise and coordinate the activities of our employees, providing guidance and support as needed.
Requirements
- Secondary (High) School Graduation Certificate required.
- 1 year to less than 2 years of experience in a related role.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Strong organizational and time management skills.
- Ability to lift heavy objects and stand for long periods.
Working Conditions
- Combination of sitting, standing, walking required.
- Work Term: Permanent.
- Work Language: English.
- Hours: 35 hours per week.
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