Service Centre Operations Specialist

6 days ago


Toronto, Ontario, Canada LG Full time
Why Join LG?

At LG Electronics Canada, Inc., we are dedicated to creating a work environment that fosters innovation, collaboration, and growth. As a Field Service Representative, you will be part of a dynamic team that is passionate about delivering exceptional customer service and contributing to the growth of our company.

You will have the opportunity to work with a talented team of professionals who share your values and are committed to excellence. Our comprehensive training programs will equip you with the skills and knowledge needed to succeed in this role, and our competitive compensation and benefits package will ensure that you feel valued and rewarded for your hard work.

Key Responsibilities

As a Field Service Representative, your key responsibilities will include:
  • • Maintaining current service coverage with our Authorized Service Centres
    • Recruiting new Service Centres to support our customers across Canada
    • Acting as a liaison between the Authorized Service Centres and the LG Service Department
    • Preparing regular updates to leadership on network status


Requirements

To be considered for this role, you must have a college or university degree, minimum of 2 years' experience in field vendor management, bilingual language skills, strong computer skills using MS-Office, and a valid Driver's license. You should also be comfortable working with Analytics and have excellent presentation skills.

Ambitious individuals who are passionate about delivering exceptional customer service and contributing to the growth of our company are encouraged to apply.

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