Expert Service Delivery Coordinator

2 weeks ago


Vernon, Canada Community Living BC Full time

Community Living BC

We are a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families.

In this role, you will represent CLBC as the primary point of contact for service providers, fostering collaboration and ensuring seamless delivery of services.

Main Responsibilities:

  • Contract Management: Develop service contracts or agreements, negotiate costing details, and advise on corrective actions for contracted service delivery.
  • Service Coordination: Consult with facilitators on support requests, service availability, and resource suitability, ensuring individuals receive the necessary support.
  • Quality Assurance: Conduct on-site monitoring reviews and investigate competency and service issues to maintain high-quality service delivery.
  • Crisis Support: Collaborate with facilitators in assisting individuals and their families experiencing crises, providing timely support and guidance.
  • New Relationship Development: Identify and develop new service relationships, expanding CLBC's network of providers and enhancing service offerings.
  • Financial Management: Review financial reports to ensure accurate delivery of services within approved funding supports.

Requirements:

  • Bachelor's degree in Business, Social Work, or a related discipline; or an equivalent combination of relevant education and experience.
  • Experience working in the social services sector, preferably in resource development or contract management.
  • Possession of a Class 5 driver's license and a clean driver's abstract.

Benefits:

  • A comprehensive benefits package, including employer-paid extended health and dental plan, pension plan, generous vacation time, paid maternity/parental/adoption leave, life insurance, wellness supports, and professional development funds.

Work Environment:

This is a regular, full-time position that combines on-site office work with flexibility to work from home within BC after passing a 6-month probationary period. Occasional overnight travel may be required within the region.

Estimated Salary Range: $71,772 - $76,071 annually, based on the job requirements and location.



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