Quality Assurance Specialist

4 weeks ago

Brossard, Quebec, Canada Acuity Brands Full time
Job Summary

As a Supplier Quality Specialist at Acuity Brands, you will play a critical role in ensuring the quality of products or services provided by our suppliers. Your contributions will positively impact customer satisfaction and the company's reputation.

Key Responsibilities
  • Implement and train suppliers on quality management system processes and quality concepts in manufacturing facilities.
  • Participate in supplier selection by assessing their ability to meet quality requirements, including evaluating their quality historical performance, certifications, technical capabilities, and regulatory compliance.
  • Collaborate with cross-functional teams to establish quality criteria for suppliers, define technical specifications, quality standards, performance requirements, and applicable regulations.
  • Conduct regular audits at suppliers to assess compliance with defined quality criteria, perform on-site inspections, review manufacturing processes, evaluate performance tests, and analyze results to identify potential issues.
  • Work with suppliers to implement corrective actions in case of non-compliance or significant quality issues, assist in identifying root causes, propose solutions, and monitor implementation to prevent recurrence.
  • Monitor supplier performance in terms of quality, collect and analyze data, establish performance indicators, and identify emerging trends or issues to anticipate risks and implement preventive measures.
  • Collaborate with suppliers to promote continuous improvement in their quality performance, offer training, advice, and recommendations to optimize production processes, reduce defects, and enhance customer satisfaction.
Requirements
  • Expertise in FMEA, root cause analysis, and recognized problem-solving methodologies.
  • Strong electronics experience.
  • Ability to document issues systematically.
  • Ability to interact effectively with a diverse range of internal stakeholders.
  • Willingness to adapt quickly to changing environments and contribute to various projects.
  • Ability to learn new processes and skills to undertake projects.
  • Strong leadership skills, good listening ability, and willingness to collaborate.
  • Frequent travel required, up to 50% of the time.
  • Bilingual French and English: To serve clients and external service providers across Canada and USA. Spanish proficiency is an asset.
  • Bachelor's degree in Electrical Engineering, Electronics, or equivalent experience.
  • Training in quality management and assurance is an asset.
  • Internal or external auditor certification is an asset.
  • Lean Six Sigma Green Belt certification is an asset.
  • 5 to 10 years of experience in a similar role.

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