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Pool Operations Specialist

1 week ago

Toronto, Ontario, Canada Ymcagta Full time
Company Overview

The YMCA of Greater Toronto is a charity that ignites the potential in people, helping them grow, lead, and give back to their communities.

Salary

This position is a contract full-time salaried role (12 months).

Job Description

Aquatic Programs Specialist

The Aquatic Programs Specialist provides direct leadership in our initiatives to provide a superior experience to our members. This includes implementing our Member Insight Strategy and using our Membership Involvement Model, which identifies initiatives to increase membership, retention, satisfaction, and philanthropic contributions in the membership areas. The Program Specialist also assists with a specific project or portion of the department functions.

In this role, you will:

  • Develop and Implement Processes: Develop, implement, monitor, and evaluate processes and systems impacting the experience of members in aquatics programs.
  • Support Supervisors: Provide support to supervisors in development or modification of aquatic programs and events, setting long-term and short-term goals in area of expertise and focus that align with the strategic plan; research, monitor, and evaluate trends in area of aquatic leadership programs.
  • Deliver Programs: Deliver programs in a manner in which the mission, vision, values, goals, and practices, including Priority SAM Standards, of the YMCA of Greater Toronto are being met; ensure that YMCA Aquatics best practices (as outlined by Priority S.A.M.) are followed.
  • Aquatic Leadership Programs: Deliver aquatic leadership programs and give leadership to the YMCA Aquatics Quality process, including audits.
  • Pool Operator: Act as the pool operator as outlined in the Ontario Health Regulations 565.
  • Safety and Security: Ensure the safety of all members, property, and staff by following established workplace health and safety practices and procedures and being responsible for the stocking and ordering of first-aid supplies; monitor the safety of all activities and programs throughout the duty period.
  • Volunteer Management: Recruit, coach, and develop a team of volunteers, staff, and participants for aquatic leadership courses.
  • Member Engagement: Build relationships with members and seek opportunities to share the YMCA story. Educate members and guests on the YMCA as a charity.
  • Scheduling and Logistics: Assist with scheduling and logistics of aquatic leadership courses and events; assist supervisors in determining long-term and short-term goals for quantity, quality, and type of aquatic programs in alignment with the strategic plan.
  • Leadership and Support: Provide leadership and support as a member of the Centre's senior staff team. Act as an effective service leader and acting general manager as required.
  • Task Groups and Special Assignments: Participate in task groups, special assignments, and opportunities that further the Association mission, vision, and strategic initiatives, including the Group Fitness Functional Group; connect with community and external organizations, and other YMCAs to participate in a community of practice for group fitness program development, measurement, and design.
Required Skills and Qualifications

Diploma or Degree

Diploma or degree in recreation leadership, kinesiology, physical education, or related field preferred.

Minimum Experience

Minimum of 2 years' experience delivering aquatics programs.

Certifications

Certifications in National Lifeguarding Service Award, Life Saving Society FA Instructor, Life Saving Society Lifesaving Instructor; YMCA Swim Instructors certification, YMCA Trainer, and Life Saving Society IT preferred.

Other Recognized Certifications

Other recognized swim instructor qualifications (Red Cross, LSS) desired.

Current First Aid/CPR/AED Certification

Current First Aid/CPR/AED certifications required.

WHMIS Certification

Current WHMIS certification preferred.

Previous Experience

Previous experience in development and implementation of new programs an asset.

Leadership Skills

Demonstrated leadership skills developed through progressively responsible experience; ability to encourage, motivate staff and volunteers, acknowledge, and appreciate contributions.

Interpersonal and Relationship Building Skills

Well-developed interpersonal and relationship-building skills; ability to establish rapport and excellent communication with members, staff, and volunteers.

Diversity, Equity, Inclusion, and Belonging

Commitment to diversity, equity, inclusion, and building a sense of belonging.

Flexibility

Flexibility regarding assigned hours of work, including days, evenings, and weekends.

Child Protection

Focus on the health, safety, and well-being of all children, youth, and vulnerable people in YMCA programs, including understanding legal and moral obligations related to reporting suspected child abuse to Child Protection Services.

YMCA Competencies

Accountable, relationship-builder, improvement-oriented, team player & leader, equity and wellbeing promoter.

Benefits

The YMCA of Greater Toronto is committed to providing a comprehensive benefits package that supports the well-being of our employees.