Principal Software Engineer, Innovation Leader
18 hours ago
Salary Range: 84,000 - 138,000
Join Sun Life Financial as a Principal Software Engineer to drive innovation and shape the future of our contact center technology. As a senior engineering leader, you will play a pivotal role in transforming our engineering practices and delivering cutting-edge solutions that enhance customer experience and operational efficiency.
Job Description:- Lead technical delivery for our Contact Centre Innovation and Engineering Practices team, driving innovation and implementing cloud capabilities and GenAI solutions across Canada, Asia, and the US.
- Collaborate with cross-functional teams to define and implement key software delivery, cloud, GenAI, and DevOps processes.
- Champion a culture of continuous improvement, motivating change and fostering innovation within the team.
- Bachelor's degree in computer science or a relevant field.
- 10+ years of experience in senior engineering and technology roles building large-scale, multi-tier distributed software systems.
- Deep expertise in cloud technologies, particularly AWS services and AI/ML applications.
- Hands-on expertise with Java, Python, Lambda functions, and APIs.
- Competitive salary range of $84,000 - $138,000.
- A comprehensive benefits package, including wellness programs supporting mental, physical, and financial health.
- Opportunities for career growth and professional development.
- A dynamic work environment with a focus on collaboration, transparency, and trust-based teamwork.
Sun Life Financial is a global organization committed to creating a positive impact on the lives of individuals, families, and communities around the world. We strive to foster a diverse and inclusive workplace where everyone feels valued and empowered to contribute their best work.
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