Retail Operations Manager

5 days ago


London, Ontario, Canada Pandora AS Full time

About Pandora A/S

Pandora A/S is a leading global jewellery brand renowned for its high-quality, handcrafted products. We are committed to providing an unforgettable in-store experience for our customers, and we're seeking a talented individual to join our team as an Assistant Store Manager.

Key Responsibilities:

  • Support the Store Manager in achieving commercial success by driving sales and profitability in store.
  • Lead a high-performing team by setting an example in customer service, motivating and coaching team members to achieve targets.
  • Oversee retail operations, including stock control, store procedures, team rotas, and sales performance tracking.
  • Ensure the successful running and trading of the store in the absence of the Store Manager.

Requirements:

  • Proven experience in driving sales and profitability in a retail environment.
  • Strong communication skills to establish and coach a high-performing team.
  • Adaptability and flexibility to meet changing business needs.
  • A positive attitude with enthusiasm for Pandora product and core values.

Benefits:

  • A highly competitive salary.
  • A monthly bonus of 10% if sales targets are achieved (with the potential of 20% if stretch targets are achieved).
  • A generous annual jewellery uniform allowance.
  • Access to an online benefits platform with retail, hospitality, and entertainment discounts.
  • Free support for health and wellbeing, financial advice, legal aid, and more through 'Retail Trust'.


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