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Bus Operator

1 month ago

Kingston, Ontario, Canada City of Kingston Full time

About the Role

The City of Kingston is seeking a skilled Bus Operator to join our team. As a Bus Operator, you will be responsible for transporting passengers to their destinations on defined routes while providing exceptional customer service skills in a safe, courteous, and professional manner.

Key Responsibilities

  • Transport passengers to destinations on defined routes while adhering to schedules
  • Provide excellent customer service skills in a safe, courteous, and professional manner at all times
  • Communicate effectively in a variety of situations, including responding to customer queries, interacting with other operators and operations staff
  • Ensure the safety of all passengers by obeying and following defensive driving guidelines, local traffic laws, Kingston Transit policies/procedures, and the Highway Traffic Act
  • Conduct pre and post-trip vehicle inspections
  • Deal with diverse and challenging situations such as traffic congestion, construction, and detours, and collisions
  • Operate a variety of transit fleet, including but not limited to New Flyers, Novas, and passenger vans in a safe manner under varying weather conditions, on a day, night, and/or split shift
  • Operate a ramp or wheelchair lift device when necessary to assist passengers, secure passenger's wheelchairs to restraining devices to stabilize wheelchairs during trip
  • Complete written reports on collisions or other incidents in an accurate and timely manner

Requirements

  • High School Grade 12 diploma or equivalent
  • One year of experience driving a large vehicle such as an ambulance, fire truck, school bus, coach bus, heavy truck, tractor trailer, or truck and trailer combinations including towed vehicles an asset
  • Customer service experience an asset
  • Valid Class G driver's licence with a clean driver's record/abstract
  • Valid BZ or CZ licence an asset
  • Must demonstrate the corporate competencies: Customer Focus, Results Oriented, Integrity, and Teamwork

Working Conditions

The successful candidate will be required to work in a fast-paced environment, with frequent exposure to changing weather conditions, traffic, and other external factors. The ability to work effectively in stressful situations and to prioritize tasks in a dynamic environment is essential.

What We Offer

The City of Kingston offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive workplace, and we welcome applications from individuals of all backgrounds.