Customer Engagement Manager
3 days ago
Convertros is looking for an experienced CUSTOMER ENGAGEMENT MANAGER to join our team.
This role involves engaging with inbound leads, analyzing sales performance metrics, and adjusting strategies to optimize results. We offer competitive weekly commissions ($640-$800+ OTE), performance-based career growth opportunities, and ongoing sales training & AI-powered tools.
Main Responsibilities:
- Manage multiple conversations simultaneously while maintaining a high level of customer service.
- Analyze sales performance data and adjust strategies to optimize results.
- Provide exceptional customer service and respond to inquiries in a timely manner.
- Collaborate with cross-functional teams to achieve business objectives.
Requirements:
- Fluent in English—advanced or bilingual level required.
- Full-time availability, including evenings and weekends (depending on project needs).
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
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