Dining Room Director
1 week ago
Job Title: Dining Room Director
About the Role:
The Dining Room Director at Estiatorio Milos will oversee daily operations, ensuring exceptional service and managing guest relations. This role requires strong leadership, attention to detail, and a polished atmosphere in a high-end dining environment.
Key Responsibilities:
- Operations Management:
- Ensure cleanliness, organization, and ambiance meet high standards.
- Monitor table turnover, kitchen coordination, and inventory management.
- Guest Experience:
- Greet and engage guests for a personalized experience.
- Handle reservations, seating, and special requests.
- Address complaints promptly and professionally.
- Staff Supervision & Training:
- Supervise and train service teams on service standards and menu knowledge.
- Conduct pre-shift meetings to communicate daily specials and service expectations.
- Service Excellence:
- Ensure adherence to Estiatorio Milos' ethos and service standards.
- Assist in serving and clearing tables during peak times.
- Inventory & Supplies:
- Monitor front-of-house supplies and coordinate with the back-of-house team.
- Financial Responsibilities:
- Assist in managing cash handling procedures and daily sales reports.
- Support budgeting and forecasting as needed.
- Monitor labor throughout the shift and review timecards for accuracy.
- Health & Safety Compliance:
- Ensure adherence to health and safety regulations and conduct regular inspections.
- Event Coordination:
- Assist in planning and executing private events and special functions.
- Qualifications:
- 3-5 years of experience in a management role within a high-end restaurant.
- Proven track record of delivering exceptional guest service.
- Bachelor's degree in hospitality management or related field preferred.
- Strong leadership, interpersonal, communication, and organizational skills.
- Proficiency in restaurant management software and POS systems.
Working Conditions:
- Able to work evenings, weekends, and holidays.
- Able to stand and walk for extended periods.
- Able to lift and carry moderate weights (up to 25 lbs).
Estimated Salary: $85,000 - $110,000 per year, depending on experience and location.
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