Dining Room Director

1 week ago


Toronto, Ontario, Canada Estiatorio Milos Full time

Job Title: Dining Room Director


About the Role:


The Dining Room Director at Estiatorio Milos will oversee daily operations, ensuring exceptional service and managing guest relations. This role requires strong leadership, attention to detail, and a polished atmosphere in a high-end dining environment.


Key Responsibilities:



  • Operations Management:
  • Ensure cleanliness, organization, and ambiance meet high standards.
  • Monitor table turnover, kitchen coordination, and inventory management.
  • Guest Experience:
  • Greet and engage guests for a personalized experience.
  • Handle reservations, seating, and special requests.
  • Address complaints promptly and professionally.
  • Staff Supervision & Training:
  • Supervise and train service teams on service standards and menu knowledge.
  • Conduct pre-shift meetings to communicate daily specials and service expectations.
  • Service Excellence:
  • Ensure adherence to Estiatorio Milos' ethos and service standards.
  • Assist in serving and clearing tables during peak times.
  • Inventory & Supplies:
  • Monitor front-of-house supplies and coordinate with the back-of-house team.
  • Financial Responsibilities:
  • Assist in managing cash handling procedures and daily sales reports.
  • Support budgeting and forecasting as needed.
  • Monitor labor throughout the shift and review timecards for accuracy.
  • Health & Safety Compliance:
  • Ensure adherence to health and safety regulations and conduct regular inspections.
  • Event Coordination:
  • Assist in planning and executing private events and special functions.
  • Qualifications:
  • 3-5 years of experience in a management role within a high-end restaurant.
  • Proven track record of delivering exceptional guest service.
  • Bachelor's degree in hospitality management or related field preferred.
  • Strong leadership, interpersonal, communication, and organizational skills.
  • Proficiency in restaurant management software and POS systems.

Working Conditions:



  • Able to work evenings, weekends, and holidays.
  • Able to stand and walk for extended periods.
  • Able to lift and carry moderate weights (up to 25 lbs).

Estimated Salary: $85,000 - $110,000 per year, depending on experience and location.



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