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System Integration Engineer

3 weeks ago

Edmonton, Alberta, Canada Vantix Systems Inc. Full time

About Vantix Systems Inc.

We are a leading provider of innovative technology solutions. Our team is dedicated to delivering exceptional results and exceeding customer expectations.

Job Summary:

We are seeking a highly skilled System Analyst to join our team. The successful candidate will be responsible for ensuring the delivery of optimal results against appropriate performance metrics.

Key Responsibilities:

  • Deliver on change request estimations.
  • Contribute to customer satisfaction surveys.
  • Monitor system availability.
  • Evaluate and recommend development and testing tools.
  • Provide expert advice on subject areas to operational and project teams.

Requirements:

  • Computer Science or Engineering degree or Computer Engineering/System Technology diploma.
  • Genesys cloud certification.
  • 1-5 years of experience working with large, complex mission-critical IS applications.
  • Experience with system delivery life cycle using one or more common programming languages.
  • Demonstrated capability to design, develop, and unit test IS solutions.
  • Ability to react with urgency to troubleshoot critical issues.
  • 1+ years of experience in telephony systems.
  • Strong technical skills in telecommunications, telephony, Genesys Cloud, SIP.