Warehouse Operations Supervisor

3 weeks ago

Brampton, Ontario, Canada SUN PHARMA Full time
Job Title: Warehouse Operations Supervisor

At Taro Pharmaceuticals, a leading provider of specialty pharmaceuticals, we are seeking a highly skilled Warehouse Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the warehouse functions, managing inventories, and ensuring the warehouse is performing at optimal levels to meet internal production and operations needs.

Key Responsibilities:
  • Lead and develop the warehouse team, assigning tasks and ensuring effective workflow.
  • Conduct quarterly reviews of targets and staff performance, identifying development plans and process improvement initiatives.
  • Manage departmental meetings, providing agendas and follow-up actions.
  • Partner with cross-functional departments to establish best practices and improve business operations.
  • Perform cost/benefit analyses to support process improvement initiatives and review warehousing procedures to develop recommendations for operational efficiency.
  • Provide oversight on work orders and staging to support efficient production and minimize downtime.
  • Utilize measurement systems (KPIs/KPOs) to monitor department effectiveness and customer service, enabling ongoing process improvement.
  • Responsible for cross-training with the Warehouse Supervisor (Receiving and Distribution) to support as needed.
  • Manage the QA hold and QA rejected material process.
  • Manage the segregation, classification, and transportation of raw materials, packaging components, and finished goods for safe storage and handling practices.
  • Perform root cause analysis through the NCI process and develop effective CAPA actions to prevent recurrence of problems.
  • Manage and guide compliance with inventory control practices and ensure maintenance of physical and ERP inventory records through cycle counting, location audits, and material movement processes.
  • Ensure team compliance with TARO SOPs and Health and Safety Policies and Procedures.
  • Utilize inventory modules of the ERP system to investigate and resolve inventory discrepancies.
  • Manage process improvement initiatives and cross-functional issue resolution.
  • Manage team schedules, attendance, and vacation requests to meet business needs with Warehouse Supervisor (Receiving and Distribution).
  • Coordinate and provide procedural training to the Warehouse Team.
  • Oversee material movement processes within and between Taro Warehouses.
  • Ensure cost containment of Pallet and Drum Return process in collaboration with Warehouse Supervisor (Receiving and Distribution).
  • Manage preventative maintenance system for all equipment, racking, and facilities related to all Taro buildings to meet regulation.
  • Complete all cGMP documentation correctly and in a timely manner.
  • Complete all training assignments and maintain personal training records.
  • Participate in and/or lead Non-Conformance Investigations.
  • Complete Corrective and Preventive Actions (CAPAs).
  • Initiate and follow through with actions required to close Change Controls.
  • Other duties as assigned.
Requirements:
  • Post-secondary diploma or combination of equivalent education and 10 years of progressive experience within warehousing, shipping, receiving, or transportation/logistics environment.
  • Minimum 3 to 5 years people management/leadership experience.
  • Valid Driver's license is required.
  • Valid Forklift license is required.
  • Minimum 5 years of experience required operating a forklift (Raymond Reach).
  • Strong knowledge and experience of Warehousing and Material Movement best practices.
  • Understanding of Inventory Management best practices.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to multi-task.
  • Strong organizational and planning skills.
  • Working knowledge of ERP operating systems, Inventory Management, Warehouse Management, and RF.
  • Establish and maintain high personal involvement, accessibility, and visibility to employees.
  • Ability to deal and effectively communicate with all levels of management.
Problem Solving:
  • Ability to resolve personnel issues quickly and effectively.
  • Ability to perform in-depth inventory investigations for purposes of reconciliation.
  • Ability to analyze processes to determine the root causes of deficiencies.
  • Ability to analyze cost drivers to reduce operating costs while maintaining or improving efficiencies.
  • Ability to recognize staff performance problems and take necessary actions to resolve.
  • Ability to communicate effectively (written and orally) both with direct reports and with management and colleagues.
Working Conditions:
  • May be contacted through telephone during off-regular hours regarding "urgent" or emergency issues.
  • Combination office/warehouse environment with 20-30% of time spent in the warehouse or production areas.
  • Exposed to noise from equipment.

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