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Automotive Sales Specialist

7 days ago

Calgary, Alberta, Canada Rivian Automotive Full time
Rivian Automotive Sales Team

We're seeking a sales professional who can deliver exceptional customer experiences, meet sales targets, and contribute to our mission to protect the outdoors for future generations.

Sales Advisor Role Summary

This role involves building relationships with prospective customers, growing our community and brand, and delivering exceptional customer experiences through personalized interactions.

Key Tasks
  • Meet or exceed monthly and quarterly sales targets and other key performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade-ins and financial solutions, customer satisfaction and NPS.
  • Develop and maintain in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision-making process when considering Rivian.
  • Build and manage a healthy sales pipeline by establishing positive, long-term relationships with customers via high touch, responsive service.
Requirements
  • 6+ years of sales, retail, customer service or hospitality experience at a top tier, premium brand (direct to consumer, auto and or EV a plus).
  • Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment.