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Senior Retail Operations Manager

1 month ago

Vaughan, Ontario, Canada ONTARIO INC. Full time

This senior retail operations manager position is available at Ontario Inc. in a fast-paced retail environment where you will oversee the daily activities of sales workers and supervise their performance to ensure exceptional customer service.

Key Responsibilities:
  • Assign Sales Tasks: Direct and coordinate the work of sales staff, ensuring that tasks are completed efficiently and effectively.
  • Staff Management: Hire, train, and develop team members to enhance their skills and productivity.
  • Financial Authorization: Approve payments by cheque and manage store finances with precision.
  • Inventory Management: Order merchandise and maintain accurate inventory levels to minimize stockouts and overstocking.
  • Returns and Exchanges: Authorize returns and exchanges while maintaining excellent customer relationships.

The ideal candidate will have 1-2 years of experience in a similar role and possess excellent communication and interpersonal skills to lead and motivate a team. You will be responsible for creating and implementing effective sales strategies, achieving sales targets, and driving business growth.

Skill Requirements:

  • Strong leadership and management abilities
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Knowledge of sales strategies and tactics
  • Proficient in Microsoft Office and other relevant software

Work Environment:

  • Fast-paced retail environment
  • Public transportation available
  • Variable schedules, including evenings and weekends

Personal Qualities:

  • Accuracy and attention to detail
  • Client focus and dedication to customer satisfaction
  • Efficient and effective time management
  • Flexibility and adaptability
  • Reliability and dependability

Salary Information: The estimated annual salary for this position is $45,000 - $60,000, based on industry standards and location. Please note that this is an estimate and may vary depending on individual qualifications and experience.