Product Matching Specialist

4 weeks ago


Vaughan, Ontario, Canada CB Canada Full time

Job Title: Product Matching Specialist

 

Job Summary:

 

The Product Matching Specialist plays a vital role in the success of our team by ensuring that customer product requirements are accurately matched with Grainger equivalent products. This position requires a high level of product knowledge, strong research and analytical skills, and the ability to work collaboratively in a team-oriented environment.

 

Key Responsibilities:

  • Review and match customer product requirements to Grainger equivalent products utilizing Grainger core vendors, competitive information, internet research, internal tools, and product knowledge.

  • Provide best possible match based on customer requirements ensuring product is part of Grainger core stocked offering.

  • Engage AGI core suppliers or Grainger Product Technical Support team to assist in technical product expertise when required.

  • Meet or exceed CRS service level agreements and timelines on a consistent basis.

  • Demonstrate initiative in suggesting changes and improving systems and processes of the department.

  • Maintain a well-rounded knowledge of products sold by Grainger Canada Inc.

 

Requirements:

  • Minimum 2 year college and/or 10 years of Industrial Safety industry experience.

  • High level of product knowledge in products sold by Grainger Canada Inc.

  • Strong research and analytical skills.

  • Preferred Bilingual (French/English) - written/verbal.

  • Advanced Microsoft Office computer skills; specifically Excel, Access and Outlook.

  • Experience working collaboratively in a team-oriented environment.

  • Customer focused.

  • Working under tight timelines this individual will have superior organizational skills, will be detail oriented and able to work on multiple responsibilities simultaneously.

  • Proven problem solving skills and task ownership; ability to work with minimal supervision.

  • Strong communication skills, ability to convey messages in an organized, clear and effective manner.

 

About Us:

Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.



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