Product Matching Specialist
4 weeks ago
Job Title: Product Matching Specialist
Job Summary:
The Product Matching Specialist plays a vital role in the success of our team by ensuring that customer product requirements are accurately matched with Grainger equivalent products. This position requires a high level of product knowledge, strong research and analytical skills, and the ability to work collaboratively in a team-oriented environment.
Key Responsibilities:
Review and match customer product requirements to Grainger equivalent products utilizing Grainger core vendors, competitive information, internet research, internal tools, and product knowledge.
Provide best possible match based on customer requirements ensuring product is part of Grainger core stocked offering.
Engage AGI core suppliers or Grainger Product Technical Support team to assist in technical product expertise when required.
Meet or exceed CRS service level agreements and timelines on a consistent basis.
Demonstrate initiative in suggesting changes and improving systems and processes of the department.
Maintain a well-rounded knowledge of products sold by Grainger Canada Inc.
Requirements:
Minimum 2 year college and/or 10 years of Industrial Safety industry experience.
High level of product knowledge in products sold by Grainger Canada Inc.
Strong research and analytical skills.
Preferred Bilingual (French/English) - written/verbal.
Advanced Microsoft Office computer skills; specifically Excel, Access and Outlook.
Experience working collaboratively in a team-oriented environment.
Customer focused.
Working under tight timelines this individual will have superior organizational skills, will be detail oriented and able to work on multiple responsibilities simultaneously.
Proven problem solving skills and task ownership; ability to work with minimal supervision.
Strong communication skills, ability to convey messages in an organized, clear and effective manner.
About Us:
Grainger strives to be an employer of choice, to attract and retain top diverse talent, and to provide a safe and positive work environment for all of its team members. As part of Grainger hiring process, pre-employment background checks will be required for all external candidates. Internal candidates will be required to undergo a pre-employment background check when they move from a non-driving role to a driving role and/or a director role and above position.
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