Customer Experience Associate

3 weeks ago


Grand FallsWindsor, Newfoundland and Labrador, Canada Scotiabank Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.

Key Responsibilities
  • Provide proactive and personalized service to customers, understanding their needs and preferences
  • Process day-to-day transactions and identify opportunities to upsell and cross-sell products and services
  • Nurture long-term relationships with customers, building trust and loyalty
  • Stay up-to-date with product and service offerings, and effectively communicate these to customers
  • Contribute to the Branch's targets by identifying and fulfilling sales opportunities
What We Offer
  • A competitive compensation and benefits package
  • Opportunities for professional development and career growth
  • A collaborative and inclusive work environment
  • Recognition and rewards for high-performance
  • A chance to make a positive impact on our customers' lives

At Scotiabank, we value diversity and inclusion, and are committed to creating an environment where everyone feels welcome and valued. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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