Retail Store Management Position

2 weeks ago


Duncan, Canada Canadian Tire Full time
Job Description

This role is a Retail Store Supervisor position at Canadian Tire. The successful candidate will oversee the daily operations of a retail store and lead a team of sales staff.

Responsibilities
  • Assign Sales Workers to Duties: Ensure that sales tasks are distributed efficiently among the team, maximizing productivity and customer satisfaction.
  • Hire and Train Staff: Recruit and train new employees to meet the store's needs, promoting a culture of continuous learning and growth.
  • Authorize Return of Merchandise: Make informed decisions regarding returns, ensuring fairness and consistency in line with company policies.
  • Establish Work Schedules: Plan and manage employee work hours to meet business demands, maintaining a healthy work-life balance for staff.
  • Sell Merchandise: Engage with customers, promote products, and achieve sales targets, driving revenue growth and market share.
  • Prepare Reports on Sales Volumes, Merchandising, and Personnel Matters: Analyze data to inform business decisions, optimizing processes and improving performance.
  • Resolve Issues: Address customer complaints, supply chain disruptions, and other challenges effectively, maintaining a positive shopping environment.
  • Organize and Maintain Inventory: Oversee stock levels, monitor inventory turnover, and implement strategies to reduce waste and optimize storage.
  • Supervise and Coordinate Activities of Workers: Lead by example, providing guidance, support, and constructive feedback to ensure team members excel in their roles.
  • Provide Customer Service: Foster a culture of excellent customer service, responding promptly to queries, resolving issues, and exceeding expectations.
Requirements and Qualifications
  • A minimum of 1 year to less than 2 years of experience in a retail setting.
  • No degree, certificate, or diploma required.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and organizational skills.
Benefits and Salary

The estimated salary for this role is $60,000 - $80,000 per year, depending on location and experience. Benefits include dental plan, disability benefits, group insurance benefits, life insurance, and others.



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