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Retail Store Manager

2 months ago


Lethbridge, Alberta, Canada 1970410 AB Ltd Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at 1970410 AB Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring that our customers receive exceptional service and that our store meets its sales and profitability targets.

Key Responsibilities
  • Staff Supervision: Supervise and manage a team of sales staff, including apprentices, sales associates, and design team members, to ensure that they are working efficiently and effectively to meet sales and customer service targets.
  • Sales Floor Management: Oversee the sales floor, including merchandise displays, stock levels, and visual merchandising, to ensure that the store looks its best and that customers have a positive shopping experience.
  • Merchandise Management: Manage the receipt, storage, and display of merchandise, including inventory control and stockroom organization, to ensure that the store has the right products in the right quantities at the right time.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving customer complaints, and ensuring that customers have a positive shopping experience.
  • Store Operations: Oversee the day-to-day operations of the store, including opening and closing procedures, cash handling, and security procedures, to ensure that the store runs smoothly and efficiently.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 2 years to less than 3 years of experience in a retail management role.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and ability to multitask and prioritize tasks effectively.
Work Conditions and Physical Capabilities
  • Work Environment: Fast-paced retail environment with tight deadlines and heavy workload.
  • Physical Demands: Ability to stand for extended periods, walk, and lift heavy loads, as well as manual dexterity and attention to detail.
Personal Suitability
  • Personal Qualities: Accurate, client-focused, flexible, team player, and able to multitask.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 hours per week.