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Sales Representative
2 months ago
Tsubaki of Canada Ltd. is seeking a highly skilled and detail-oriented Sales Representative to join our team. As a Sales Representative, you will be responsible for positioning Tsubaki as the service leader by exceeding customer expectations, providing professional point-of-service contacts, and following through on all customer requests.
Key Responsibilities- Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
- Quote Management: Manage quotes, order acknowledgments, and follow-ups to ensure timely and accurate communication with customers.
- Continuous Improvement: Participate in continuous improvement initiatives to enhance processes and improve customer experience.
- Prioritization and Time Management: Effectively manage priorities, deadlines, and achieve response time objectives.
- Culture and Teamwork: Contribute to a positive culture by working collaboratively with internal departments and external customers.
- Education: College diploma or 3 years of relevant Inside Sales or Customer Service experience.
- Commercial Math: Ability to calculate ratios, discounts, margin, and other commercial math concepts.
- Mechanical Aptitude: Technical acuity and ability to interpret drawings and blueprints.
- Communication Skills: Excellent written and verbal communication skills, with the ability to maintain a calm and professional phone manner.
- Attention to Detail: High attention to detail and excellent documentation skills.
Tsubaki of Canada Ltd. is a leading provider of chain and sprocket solutions in Canada. With a history dating back to 1973, we have established ourselves as a trusted partner for businesses across the country. Our commitment to quality, innovation, and customer satisfaction has earned us a reputation as a service leader in the industry.
