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Store Operations Manager

2 months ago


Kingston, Ontario, Canada RW&CO. Full time
About the Role

We are seeking a highly motivated and experienced Store Operations Manager to join our team at RW&CO. as an Assistant Store Manager. In this role, you will be responsible for leading a team of sales associates and providing exceptional customer service to drive sales and revenue growth.

Key Responsibilities
  • Store Leadership: Provide guidance and direction to the sales team to achieve sales and profit goals, while maintaining a positive and inclusive store environment.
  • Team Management: Recruit, train, and develop top talent to ensure a high-performing team that delivers exceptional customer service and drives sales growth.
  • Merchandise Strategies: Implement effective merchandise strategies to drive sales and revenue growth, while maintaining a clean and inviting store environment.
  • Communication: Maintain open and effective communication with the Store Manager and District Manager to ensure seamless store operations and achieve business objectives.
Requirements
  • Leadership Experience: At least 1 to 2 years of leadership and supervisory experience in a customer experience-based environment.
  • Sales Performance: Proven ability to lead teams to success through strong sales performance and a customer-centric approach.
  • Education: High School graduate or GED equivalent, with post-secondary education an asset.
  • Availability: Ability to work weekends and evenings, with a commitment to creating an amazing customer experience.
What We Offer
  • Competitive Salary: $41,000 - $50,000 (salary may be greater based on relevant experience)
  • Benefits Package: A comprehensive benefits package, including paid time off, sick time, and vacation (full-time employees only)
  • Additional Benefits: Monthly bonus potential, opportunities for advancement, and tuition reimbursement
  • Employee Discounts: 50% discount at all RW&CO. brands
  • Employee Referral Program: Generous employee referral policy