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Remote Sales and Support Agent

1 week ago

Charlottetown, Prince Edward Island, Canada MCI Full time

About the Opportunity

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We are seeking sales and support agents to join our team and provide exceptional customer experiences for our clients.

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Job Summary:

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As a sales and support agent, you will be responsible for handling customer inquiries, resolving issues, and selling products and services. You will work closely with our clients to understand their needs and provide tailored solutions.

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Responsibilities:

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  • ">
  • Provide exceptional customer service and support via phone, email, and chat">
  • Sell products and services to customers based on their needs and preferences">
  • Resolve customer complaints and issues in a timely and professional manner">
  • Collaborate with our clients to understand their business needs and provide customized solutions">
  • Meet and exceed sales and performance targets">
  • Participate in ongoing training and development programs to improve your skills and knowledge">
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Requirements:

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  • 1+ year of experience in sales, customer service, or a related field">
  • High school diploma or equivalent">
  • Excellent communication and interpersonal skills">
  • The ability to work in a fast-paced environment and meet deadlines">
  • Bonus structure and opportunities for career advancement">
  • A dynamic and supportive work environment">
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About MCI

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MCI is a leading business process outsourcing company that provides tailored solutions to meet the diverse needs of our clients. We are committed to excellence and innovation, and we have established ourselves as a trusted partner in the industry.