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Security Patrol Officer

2 months ago


Hamilton, Ontario, Canada Signal Full time
Job Summary

Signal is seeking a highly skilled and detail-oriented Security Patrol Agent to join our team. As a Security Patrol Agent, you will be responsible for conducting patrols, both on foot and in a vehicle, to ensure the security and protection of our clients' properties and residents.

Key Responsibilities
  • Conduct mobile security services, operating a company patrol vehicle, to reflect the company's values and expectations.
  • Write detailed and accurate reports using company technology and software, aligning with site instructions and post orders.
  • Arrive on time for shifts, clock in and out, meet time commitments, follow instructions, and adhere to dress code and appearance standards.
  • Interact with internal and external customers, cultivating a customer service relationship and providing peace of mind.
  • Communicate with the Advanced Patrol Agent and Branch Patrol Supervisor to report customer or property-related information and concerns.
  • Be assigned a vehicle and responsible for its maintenance, including fueling, washing, and inspecting.
  • Manage daily activities, meeting key benchmarks and expectations set by the Branch Patrol Supervisor.
  • Deescalate issues through communication in a professional and prompt manner.
  • Communicate with the Branch Patrol Supervisor to receive and disseminate information through the Branch Supervisor Daily Scrum.
Requirements
  • 21 years of age or older
  • High school diploma or GED
  • Pass background check and drug test
  • Valid driver's license and good driving record
  • Reliable transportation
  • Complete training modules within the first month
  • Excellent organization, oral, and written communication skills
  • Demonstrate a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times
  • Ability to move equipment weighing up to 20 pounds