Core Lab Technical Support

1 week ago


Ottawa, Ontario, Canada KNG Technical Inc. Full time

KNG Technical Inc. is committed to providing outstanding technical support to our clients across Canada. We are currently seeking a skilled Core Lab Technical Support specialist to join our team. As a key member of our technical support department, you will be responsible for providing technical assistance and guidance to customers.

Duties and Responsibilities:
  • Provide technical support and guidance to customers, including instrument operation, maintenance, and troubleshooting.
  • Develop and maintain strong relationships with customers, ensuring their needs are met and exceeded.
  • Collaborate with the sales team to identify new business opportunities and provide support to existing customers.
  • Stay up-to-date with the latest technical information and product updates to ensure accurate and effective support.

We require a highly skilled and experienced professional with a minimum of three years' experience in a Canadian hospital core lab environment. Bilingual proficiency in English and French, instrument technical support background, and a willingness to travel 25% are essential. If you have a passion for delivering exceptional customer service and technical expertise, we encourage you to apply for this exciting opportunity.



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