Practice Manager Lead

2 weeks ago


Brampton, Ontario, Canada Medivet Group Limited Full time

**Medivet Group Limited Overview**

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We are a leading veterinary care provider with a strong presence in the UK and growing operations overseas. Our mission is to deliver exceptional care to clients, patients, and colleagues while maximizing commercial performance.

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Salary Information

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This part-time Practice Manager role offers a competitive salary range of £18,750 - £25,000 per year, pro-rated for 25 hours of work per week.

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Key Responsibilities

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As a Practice Manager, you will be responsible for delivering exceptional client care, monitoring client feedback, and implementing actions to improve practice efficiency.

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You will work closely with the Lead Vet and Regional Operations Director to maximize commercial performance by focusing on key performance indicators such as capacity utilization, skills utilization, and cost management.

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In addition, you will observe the highest standards of regulatory, practice, and operational compliance, conducting audits and sharing best practices within and across practices.

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You will also manage practice rotas to ensure optimal service levels, maximize clinical skill utilization, and set the team up for success through effective recruitment, induction, and ongoing communication and management.

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Required Skills and Qualifications

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To succeed in this role, you will need knowledge and understanding of practice environments, ideally gained in a Veterinary, GP, or Dental practice setting.

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You will have an appreciation of exceptional care and its impact on client experience, as well as an understanding of regulation and process management.

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Experience in driving strong commercial performance, resource planning, coaching, and influencing skills are essential for this position.

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Benefits

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As a valued member of our team, you will enjoy a range of benefits including health cash plan, life assurance, access to 24-hour counseling, five weeks' annual leave (rising to six with length of service), an additional 'Day for You,' interest-free season ticket loan, cycle-to-work scheme, and discounts on Medivet products and services.

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About This Role

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This role is ideal for someone who wants to stand out in their field and make a positive difference through every interaction they have. If you are passionate about delivering exceptional care and want to be part of a forward-thinking and caring environment, we encourage you to apply.


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