Claims Processor

3 days ago


Mississauga, Ontario, Canada CAA Club Group Full time
{"Position Overview

We are seeking a highly organized and detail-oriented Claims Clerk to join our team at CAA Club Group. As a Claims Clerk, you will provide exceptional customer service, administrative support, and claims processing expertise to our clients and internal staff.

Key Responsibilities

* Respond to and direct inquiry calls from clients, brokers, insurance companies, and internal staff
* Provide instructions on how to proceed with claims
* Direct calls to the appropriate party for handling
* Liaise with multiple departments within the Company
* Process new claims in various systems, entering data in systems and recording in claims logs
* Receive claims transaction data and record in relevant systems
* Pay small claims such as windshield repair and replacement; deal directly with vendors and provide pricing
* Process weekly and monthly reports as required
* Ensure claims portal is updated
* Prepare weekly deposits
* Responsible for printing claims cheques, scanning, and preparing for mailing
* Sort and process all incoming and outgoing mail for the Department
* Coordinate the maintenance of office equipment with the Office Services department

Requirements

* Post-secondary education required
* Proficient with Microsoft Office Suite
* Organized and detail-oriented
* Rate information using standards that can be measured or checked
* Perform arithmetical operations quickly and accurately
* Rate information by using personal judgment
* Excellent communication and customer service skills
* Multi-tasker for a fast-paced environment

What's In It For You

* Competitive total compensation and benefits package
* Annual shared success program based on performance
* Annual merit increases based on performance
* Defined Contribution Pension Plan with a matching contribution component
* Complimentary CAA Membership

Join Our Team

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Apply today and take the first step towards a rewarding career with CAA Club Group
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