Academic Support Specialist
4 weeks ago
Job Summary
The Educational Assistant, Centre for Academic Excellence (CAE) plays a vital role in supporting the academic success of students at Tyndale University. This position oversees advanced administrative functions, provides academic support, and assists with departmental events and frontline service.
Key Responsibilities
- Provide administrative support to the CAE, including managing email, scheduling, and reporting.
- Assist students with academic progress, extensions, appeals, and accessibility processes.
- Coordinate team meetings, record minutes, and disseminate information.
- Act as Recording Secretary for the Student Accessibility Advisory Committee and the Diversity and Inclusion Advisory Council.
- Support the Academic Advising Office in planning for academic progress meetings and developing strategies towards improvement.
- Coordinate resume and cover letter support for students in-person and remotely.
- Promote a clean, professional, and welcoming atmosphere in the CAE.
- Collect feedback from students to gauge satisfaction and report concerns to the Director, CAE.
Requirements
- Undergraduate degree or post-secondary diploma.
- Minimum 1 year of experience working in an administrative support position.
- Administrative experience in a post-secondary environment, preferred.
Preferred Qualifications
- Excellent written and verbal communication skills.
- Ability to effectively problem-solve and prioritize concerns under time constraints.
- Considerable flexibility, reliability, and ability to take initiative.
- Ability to work independently and collaborate with a team.
Working Conditions
- Standard office environment.
- Availability to work outside regular business hours.
Salary Range
$36,755 - $39,000
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