Pharmacy Technician

4 weeks ago

Sherwood Park, Canada Shoppers Drug Mart Pharmaprix Full time
Pharmacy Technician Job Description

At Shoppers Drug Mart / Pharmaprix, we are seeking a skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a vital role in delivering exceptional customer service and supporting the technical functions of our pharmacy.

Key Responsibilities:
  • Greet customers promptly and gather prescription information according to standards.
  • Perform duties in priority according to role assigned on role assignment schedule.
  • Refer to the pharmacist all clinical inquiries.
  • Accurately dispense prescription medications.
  • Third-party adjudication where required and necessary.
  • Set realistic customer expectations as to wait times.
  • Locate and cash out prescriptions and any ancillary items.
  • Ensure customers requiring counseling are referred to the pharmacist.
  • Maintain and control the cash register in the dispensary.
  • Adhere to all confidentiality and privacy requirements.
Administration:
  • Receive new and repeat prescription orders in accordance with standard operating procedures.
  • Prepare and submit orders with the exception of controlled drugs and narcotics.
  • Adjudicate third-party billing, online and manage manual third-party accounts.
  • Answer telephone and refer to a pharmacist when necessary.
  • Manage incoming faxes according to pharmacy standards of practice.
  • Accurately file completed documentation as per pharmacy standards of practice.
Prescription Workflow:
  • Assist in prescription preparation to company standards and professional services.
  • Data entry for new prescriptions, and managing refill request processing.
  • Select medications to fill prescriptions according to pharmacy standards of practice.
  • Efficiently count or measure, package, and label prescriptions, as per pharmacy standards.
  • Accurately enter and maintain appropriate data within the applicable pharmacy systems.

As a Pharmacy Technician at Shoppers Drug Mart / Pharmaprix, you will have the opportunity to work in a dynamic and supportive environment. We offer competitive pay, flexible and varied schedules, and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

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