Assistant Store Manager

2 months ago


Mississauga, Ontario, Canada Lovisa Full time

About Lovisa

Lovisa is a fashion-forward jewellery brand that caters to every woman, with a strong focus on delivering on-trend fashion jewellery at affordable prices. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are committed to providing exceptional customer service and applying our core belief, "It's about the customer, always" in everything we do. Our brand values include a passion for retail and fashion, a commitment to continuous improvement, and a culture that is dedicated to helping our team members grow and develop their careers.

The Role

The Assistant Store Manager is a key leadership role that is responsible for managing the Stylists and supporting the Store Manager. As a Retail Team Lead, you will be motivating and influencing the team to help achieve the store's targets and maintain a visually appealing store environment that delights our customers. You will be responsible for coaching, developing, and motivating your team to deliver great results, and for driving sales and customer satisfaction.

Key Responsibilities

  • Manage and motivate a team of Stylists to achieve sales and customer satisfaction targets
  • Support the Store Manager in achieving store goals and objectives
  • Develop and implement strategies to drive sales and customer engagement
  • Provide exceptional customer service and ensure a positive customer experience
  • Monitor and control store operations, including inventory management and visual merchandising
  • Identify and develop opportunities for growth and improvement within the store

Requirements

  • Previous experience as an Assistant Store Manager or Supervisor in a retail or hospitality environment
  • Strong leadership and people management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, high-volume environment
  • Strong planning and organizational skills
  • Passion for retail and fashion

What We Offer

  • Ongoing training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment

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