Warehouse Operations Specialist

4 weeks ago

London, Ontario, Canada Drexel Industries Full time
Job Summary

We are seeking a highly motivated and detail-oriented Warehouse Operations Specialist to join our team at Drexel Industries. The successful candidate will be responsible for ensuring the accurate and timely shipment of products to our customers.

The ideal candidate will have experience operating a Counterbalance and Reach forklift, as well as experience with picking (RF scanner) and working with WMS (warehouse management system). Strong communication and problem-solving skills are essential for this role.

Key Responsibilities:

  • Pick, pack, and ship orders and shipments
  • Unload trucks and containers by hand or using equipment, receive, label, sort, quality check and putaway per SOPs
  • Process returns, inventory counting, packaging, cleaning, maintenance or any other warehouse functions as required
  • Ensure all customer requirements, guidelines, SLA's, and KPI's are met regarding on time delivery, packing, labeling, and routing
  • Coordinate and organize appointments, routing, transportation, and schedules using online portals, email, or phone as needed
  • Communicate effectively and professionally with customers, carriers, and vendors
  • Verify the accuracy of transactions, using RF scan guns, WMS platforms and various software programs
  • Generate and audit shipping documents as required, including BOL, Commercial Invoice, Labels, etc.
  • Manage dock traffic and load and unload containers and trucks
  • Use Microsoft Dynamics NAV, 3PL Central, and carrier websites as needed
  • Investigate and reconcile shipping, receiving and inventory discrepancies
  • Participate in warehouse safety, cleanliness, and maintenance
  • Fill in other roles to support the Operations team upon request

Requirements:

  • 2+ years of experience operating a Counterbalance and Reach forklift is preferred
  • Experience in handling TDG (dangerous goods) is a strong asset
  • Experience with picking (RF scanner)
  • Experience working with WMS (warehouse management system)
  • Previous experience with inventory and cycle counting is an asset
  • Ability to stand for 8+ hours a day
  • Ability and flexibility to work different shift schedules as required with a reliable transportation
  • Ability to lift and carry up to 70 lbs
  • Great customer service attitude
  • Ability to work both individually and as part of a team
  • Successful background check (including criminal history)

What We Offer:

  • Employee discounts
  • Group benefits program including Life Insurance, Accidental Death & Dismemberment, Long Term Disability (LTD), Critical Illness, Extended Health (e.g., prescription drugs and paramedical services like massage therapy and chiropractors), Dental, Vision Care, and Employee & Family Assistance Program
  • Paid time-off
  • GoodLife Fitness Corporate membership discount
  • Social activities and events

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