Glamour Expert
5 days ago
As a Beauty Advisor at Hudson's Bay, you will be working in a fast-paced environment where providing exceptional customer service is key. You will be the face of the brand, ensuring that customers receive a personalized shopping experience that meets their needs and exceeds their expectations.
Key Responsibilities:
Initiate service consultations by asking open-ended questions to learn customers' preferences and needs.
Build long-term partnerships and a client base through establishing and maintaining strong customer relationships, follow-up on satisfaction of purchases, and notifying customers of upcoming events/promotions.
Promote sales of beauty products; provide information on new or existing products and services.
Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
Leverage product knowledge as a differentiating factor in the service experience (consistently seek trend and product knowledge to act as an expert for customers).
Requirements:
Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services.
A good knowledge of various beauty products and services available.
Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
Commitment to providing excellence in customer service.
Full flexibility with schedule (including evenings and weekends).
What You Will Bring to the Team:
A passion for the beauty industry and a desire to stay up-to-date on the latest trends and products.
Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
A customer-focused mindset, with a commitment to delivering exceptional service and ensuring customer satisfaction.
The ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
If you are a motivated and customer-focused individual who is passionate about the beauty industry, we encourage you to apply for this exciting opportunity.