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Restaurant Operations Manager

2 months ago

Kelowna, British Columbia, Canada Gecko Hospitality Full time
Restaurant General Manager Trainee

Gecko Hospitality is seeking a highly motivated and experienced Restaurant General Manager Trainee to join our team. As a Restaurant General Manager Trainee, you will be responsible for assisting in the day-to-day operations of our restaurant, including managing staff, maintaining high standards of quality, and ensuring excellent customer service.

Key Responsibilities:
  • Service Management: Take an active role in service during all operating hours, ensuring a high standard of quality and excellent customer service.
  • Staff Management: Coordinate pre-shift meetings with staff members, develop product knowledge through ongoing training seminars, and maintain daily communication regarding Food and Beverage details as they relate to service.
  • Inventory and Cost Control: Manage inventory and cost control, ensuring that all expenses are within budget.
  • Guest Experience: Foster relationships with regular clientele, increase guest check average, and balance daily cash.
  • HR Management: Manage HR duties such as hiring, training, performance management, and schedule writing.
Requirements:
  • At least 2 years of restaurant management experience required.
  • Excellent interpersonal skills, guest service skills, and oral/written communication skills required.
  • Strong computer and office administration skills required.
  • The ability to train effectively and execute deliver a great guest experience required.
  • A passion for food, beverage, and all things related to the restaurant business required.
  • An ability to build, foster relationships, and commitment to people development required.
  • Current First Aid, Serving It Right, and Food Safe Certification preferred but not required.
Benefits:
  • Competitive full-time salary based on experience.
  • Company-paid Extended Health and Dental benefits.
  • Paid vacation.
  • Growth opportunities within an award-winning restaurant group.