Assistant Manager

3 weeks ago


Whitehorse, Yukon, Canada Starbucks Coffee Company Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Manager to join our team at Starbucks Coffee Company. As a key member of our management team, you will be responsible for leading daily operations, managing staff, and ensuring exceptional customer service.

Key Responsibilities
  • Leadership and Management: Direct and control daily operations, plan and organize daily tasks, manage staff and assign duties, and resolve issues that may arise.
  • Staff Supervision: Recruit, hire, and supervise staff and/or volunteers, with a team size of over 20 people.
  • Customer Service: Ensure exceptional customer service and resolve customer requests, complaints, and supply shortages.
  • Operations: Plan and organize daily operations, manage inventory, and maintain a clean and safe work environment.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English language proficiency.
  • Work Setting: Coffee shop environment.
Benefits
  • Health Benefits: Dental plan, health care plan, and vision care benefits.
  • Financial Benefits: Group insurance benefits, life insurance, and Registered Retirement Savings Plan (RRSP).
  • Other Benefits: Learning/training paid by employer, wellness program, and permanent employment.

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