Business Solutions Consultant

5 days ago

Brampton, Ontario, Canada Rogers Communications Full time

Overview

Rogers Communications, a leading Canadian company, is seeking an experienced Business Solutions Consultant to join our team. This exciting opportunity will involve delivering results by building customized solutions for clients in the commercial and enterprise space using standard products.

About Us

We believe in empowering businesses to succeed through innovative technology solutions that are reliable, secure, and scalable. Our team helps organizations adapt, scale, and win with network services and other cutting-edge solutions that improve productivity, reduce costs, and enhance collaboration.

The Role

As a Business Solutions Consultant, you will be responsible for positioning Rogers as a leader in network and collaboration solutions, with a focus on Contact Centre solutions, Microsoft offerings, and managed services. You will work strategically with account executives to promote and win business in competitive situations, develop innovative proposals, and deliver strategic sales presentations.

Key Responsibilities

  • Achieve defined sales objectives for next-generation products, including Rogers Unison and Contact Centre solutions, Microsoft Office 365, and related Microsoft solutions, Network Internet, Ethernet, Private networks, IP voice, and MPLS, Managed services, Professional Services, and Qualify opportunities identified by Account Executives (AE) in line with Rogers' long-term growth strategy
  • Work strategically with AEs, leveraging your knowledge to promote and win business in competitive situations
  • Create and execute Territory Plans with specific coverage initiatives to achieve defined KPIs
  • Develop innovative proposals and deliver strategic sales presentations
  • Initiate and manage migration plans for customers transitioning to Rogers' next-generation services
  • Establish productive relationships with key personnel in accounts, especially at the executive decision-making level
  • Clearly communicate solution value and differentiate Rogers against competitors
  • Participate in discovery meetings, reviewing customers' technical requirements using a consultative approach
  • Collaborate with AEs and Solution Engineering to propose, design, price, and close qualified opportunities
  • Ensure all opportunities and processes are tracked through Rogers CRM (Salesforce.com)
  • Negotiate pricing to ensure profitable margins, following escalation processes for non-standard pricing
  • Manage the transition of ownership back to the Account Executive post-project implementation
  • Review major deliverables to ensure quality standards and client expectations are met

Requirements

  • 7+ years of experience in selling Unified Communications Solutions and Enterprise Grade Networks
  • Consistent sales overachiever with a strong track record in multiple segments and verticals
  • Strong technical background in Telephony (including Cisco, Avaya, and Mitel solutions), Network and Carrier services, Network and Data Centre technologies, Microsoft solutions, especially Office 365 and related products, Contact Centre technologies and solutions, Managed services offerings
  • Ability to integrate standard product offerings to create customized client solutions
  • Certifications in Unified Communications Solutions preferred
  • Proven ability to develop and foster senior-level relationships
  • Excellent presentation, negotiation, contract, and organizational skills
  • Superior skillset for C-Level presentations and negotiations
  • Comfortable working in a fast-paced, changing industry
  • Strong understanding of VoIP deployments and related network requirements

What We Offer

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

  • Competitive salary ($120,000 - $180,000 per year)
  • Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
  • Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
  • Paid time off for volunteering
  • Company matching contributions to charities you support
  • Growth & Development Opportunities:
    • Self-driven career development programs (E.g. MyPath program)
    • Rogers First: priority in applying to internal roles of interest
  • Wellness Programs:
    • Homewood employee & family assistance program
    • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
    • Low or no-cost fitness membership with access to virtual classes
  • Our commitment to the environment and diversity:
    • Work for an organization committed to environmental protection
    • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you.

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