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Appliance Repair Technician Development Position

2 months ago

Edmonton, Alberta, Canada Trail Appliances Ltd. Full time
Job Overview

We are seeking a highly motivated and skilled Appliance Repair Technician Apprentice to join our team at Trail Appliances Ltd. This is an exciting opportunity for individuals who are passionate about developing their technical skills and contributing to the success of our company.

Key Responsibilities
  • Perform efficient and accurate repairs on various appliances, striving for first-time resolution.
  • Methodically diagnose and address mechanical issues, consulting manufacturers' service manuals and bulletins.
  • Provide customers with detailed and understandable diagnosis and repair information.
  • Communicate any service-related concerns to Management for timely resolution and customer satisfaction.
Documentation and Organization
  • Thoroughly document existing damage on customer products or work areas prior to repairs.
  • Coordinate with the parts department for precise and timely parts orders.
  • Complete all repair documentation accurately, obtaining proper authorization for tasks.
  • Manage used customer/warranty parts efficiently, ensuring proper tagging and return.
Training and Development
  • Actively engage in required schooling and educational programs for professional development.
  • Utilize shop manuals and technical service bulletins to enhance technical knowledge.
  • Participate in training opportunities to stay updated on industry advancements.
  • Support the growth of junior apprentices through guidance and assistance.
Salary and Benefits

The estimated annual salary for this position is $55,000 - $65,000 CAD, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including health and dental insurance, personal care days, statutory holidays off, employee and family assistance program, staff incentives and rewards, and employee discounts.

Requirements
  • Valid Driver's license.
  • Currently enrolled in the Alberta Appliance Service Technician apprenticeship program.
  • Excellent customer service and mechanical problem-solving skills.
  • Basic understanding of electrical and mechanical systems.
  • Strong problem-solving skills and mechanical aptitude.
  • Ability to use hand and power tools effectively.
  • Physical ability to lift and move heavy appliances.
  • Familiarity with safety protocols and practices.