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Spa Team Member

2 months ago

Barrie, Ontario, Canada Hand & Stone - Barrie North Full time
Job Summary

We are seeking a highly motivated and customer-focused Spa Associate to join our team at Hand & Stone - Barrie North. As a Spa Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Service: Provide top-notch service to members and guests, ensuring their experience is nothing short of exceptional.
  • Sales and Marketing: Sell memberships, gift cards, and upgrades, promoting the health and wellness benefits of massage therapy and skin care.
  • Administrative Tasks: Answer phones, book appointments, and maintain accurate records and files.
  • Teamwork: Collaborate with colleagues to achieve sales and customer satisfaction goals.
Requirements
  • Customer Service Skills: Excellent communication and interpersonal skills, with a focus on delivering exceptional customer experiences.
  • Sales and Marketing Experience: Prior experience in sales or a membership-driven environment is ideal, but not required.
  • Administrative Skills: Basic computer knowledge and skills, with the ability to learn and adapt to new systems.
  • Teamwork and Adaptability: Ability to work collaboratively as part of a team, with a positive and energetic attitude.
Benefits
  • Competitive Compensation: Hourly wage plus commissions and bonuses.
  • Flexible Schedules: Opportunities for flexible scheduling to meet the needs of our customers and team members.
  • Professional Development: Ongoing training and development opportunities to enhance your skills and knowledge.