Restaurant Operations Manager

2 weeks ago

Okotoks, Canada Masala Lounge & Grill Full time
Restaurant Manager Job Description

At Masala Lounge & Grill, we are seeking a highly skilled Restaurant Manager to lead our culinary team. The ideal candidate will have a strong background in food service management, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Analyze financial data to optimize restaurant profits
  • Develop and implement budget plans to control costs
  • Evaluate daily operations to ensure efficiency and quality
  • Modify menu offerings and pricing to meet business goals
  • Monitor staff performance and provide coaching and feedback
  • Plan and organize daily operations to meet customer demands
  • Balance cash and manage financial reports
  • Conduct performance reviews and develop staff training programs
  • Ensure compliance with health and safety regulations
  • Negotiate with suppliers and clients to secure business opportunities
  • Participate in marketing initiatives to drive sales
  • Provide exceptional customer service and resolve complaints
Work Environment:
  • Fast-paced restaurant environment
  • Work under pressure to meet customer demands
  • Tight deadlines to maintain quality and efficiency
  • Repetitive tasks to ensure consistency
  • Physically demanding work to meet customer needs
  • Attention to detail to ensure quality and safety
  • Standing for extended periods to manage the restaurant
  • Large workload to meet business goals
  • Overtime required to meet customer demands
Personal Qualities:
  • Accurate and reliable in all aspects of the job
  • Client-focused to ensure exceptional customer service
  • Dependable and efficient in managing staff and operations
  • Excellent oral and written communication skills
  • Flexible to adapt to changing business needs
  • Organized and reliable to manage multiple tasks
  • Reliable and trustworthy to maintain customer confidence
  • Team player to collaborate with staff and management

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