Food Service Supervisor

4 weeks ago


Toronto, Ontario, Canada Burrito Boyz Full time
Job Summary

Burrito Boyz is seeking a motivated Food Service Supervisor to oversee the daily operations of our fast-paced food outlet. This is a permanent, full-time position with 30-40 hours of work per week.

We are offering a competitive salary of $45,000-$55,000 per year, commensurate with experience.

About the Role

As a Food Service Supervisor at Burrito Boyz, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food. You will train staff in job duties, sanitation, and safety procedures, estimate ingredient and supplies required for meal preparation, hire food service staff, ensure that food and service meet quality control standards, address customers' complaints or concerns, maintain records of stock, repairs, sales, and wastage, prepare and submit reports, and supervise and check assembly of trays.

Responsibilities
  • Leadership and Supervision: Lead and motivate staff to deliver exceptional customer service, manage conflicts and improve employee engagement.
  • Operations Management: Develop and implement efficient processes to streamline food preparation, inventory management, and customer service.
  • Training and Development: Provide comprehensive training to new employees on food preparation, safety procedures, and customer service standards.
  • Customer Service: Foster a positive and welcoming environment for customers, responding promptly to their needs and resolving issues effectively.
Requirements

To be successful as a Food Service Supervisor at Burrito Boyz, you will need:

  • A secondary (high) school graduation certificate.
  • At least 1 year to less than 2 years of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with attention to detail.
Work Environment

This role requires working in a combination of sitting, standing, and walking environments, with standing for extended periods. Physical demands include bending, crouching, kneeling, and walking. The ideal candidate should be flexible and able to adapt to changing situations.



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