Financial Services Professional

1 week ago


Windsor, Ontario, Canada Royal Bank of Canada Full time
Overview

Royal Bank of Canada is a leading financial institution committed to delivering exceptional customer service. As a Financial Advisor Intern, you will play a key role in providing tailored financial advice and solutions to clients, driving team sales results, and contributing to a dynamic and collaborative work environment.

About the Role

This part-time position offers an exciting opportunity to develop your skills in financial services, work with a diverse client base, and leverage your communication and problem-solving abilities. As a member of our team, you will be responsible for:
  • Serving clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch.
  • Identifying needs and providing tailored financial advice and solutions to clients, when possible, at the point of first contact.
  • Contributing to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions.
  • Understanding & resolving client concerns, where possible, at first point of contact.
  • Educating & assisting clients with using RBC digital capabilities.
  • Managing risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Requirements

To succeed in this role, you will need to possess:
  • Proven customer service skills, preferably in the financial or service industry.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence.
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
  • Personal flexibility to work flexible hours.
  • Eagerness to learn and determination to succeed.

Benefits

RBC offers a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Additionally, you will have access to a world-class training program in financial services, excellent career development opportunities, and leaders who support your growth through coaching and managing opportunities.

Salary
$44,110 - $56,390 per year based on experience.

About Us
Royal Bank of Canada is a leader in Canadian banking and wealth management. We are committed to building inclusive teams and creating an equitable workplace where employees can bring their true selves to work.

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