Group Benefits Consultant

2 weeks ago

Vancouver, British Columbia, Canada People Corporation Full time
Job DescriptionKey Responsibilities
  • Manage and retain an assigned block of business in relation to plan design, cost containment initiatives, renewals, reporting, client questions/concerns and service deliveries.
  • Work closely with the implementation specialist, sales consultants/broker, underwriter, and client service specialist regarding the set-up of new groups.
  • Support clients with claims, administration, enrollment, and calls.
  • Work directly with insurers and representatives to ensure all administrative requirements and requests are completed to meet the client's needs.
  • Conduct in-person client service meetings with all new and existing groups.
  • Conduct Plan Member education sessions when requested.
  • Ensure necessary tools, benchmarking, and renewal reports are prepared and delivered to clients.
  • Develop communications required for plan sponsors and their employees where necessary.
  • Participate in industry conferences, seminars, etc. to promote services and keep abreast of industry trends and activities.
  • Maintain deep knowledge of administration, including in-house and carrier best practices, and liaise with implementation stakeholders as needed.
Requirements
  • Bachelor's degree (or equivalent) relevant to Commerce or Business Administration.
  • Minimum 1 - 2 years' experience in group benefits in a client-facing role (required).
  • Understanding of the group benefits industry including funding arrangements.
  • Proficient in Microsoft Office, Adobe Acrobat, and general office equipment.
  • Excellent organizational skills with the ability to multi-task and prioritize in a fast-paced environment.
  • Customer service focused, with the ability to work alongside the new business development process.
  • A solution and results-oriented individual who demonstrates excellent problem-solving skills.
  • Ability to meet deadlines and provide deliverables as identified in a timely manner.
  • Valid driver's license and consistent access to a vehicle.
Preferred Qualifications
  • Completion or the ability to complete CEBS/GBA and/or Life License Qualification Program (LLQP).

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