Store Operations Manager

3 weeks ago


Kamloops, British Columbia, Canada KAMLOOPS TRAVEL CENTRE Full time

Job Title: Store Operations Manager

About the Role:

We are seeking a highly skilled Store Operations Manager to join our team at KAMLOOPS TRAVEL CENTRE. As a Store Operations Manager, you will be responsible for the day-to-day operations of our retail store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:

  • Direct and control daily operations to meet sales targets and customer service standards
  • Evaluate daily operations to identify areas for improvement and implement changes as needed
  • Plan and organize daily operations to ensure maximum efficiency and productivity
  • Manage staff and assign duties to ensure that all tasks are completed to a high standard
  • Study market research and trends to determine consumer demand and adjust merchandise and services accordingly
  • Determine merchandise and services to be sold and implement price and credits policies
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies to attract and retain customers
  • Plan budgets and monitor revenues and expenses to ensure financial stability
  • Determine staffing requirements and recruit, hire and supervise staff as needed
  • Resolve issues that may arise, including customer requests, complaints and supply shortages

Requirements:

  • 2 years to less than 3 years of experience in a retail management role
  • 16-20 people supervision experience
  • Ability to work in a fast-paced environment and make decisions quickly
  • Strong communication and leadership skills
  • Ability to analyze data and make informed decisions

What We Offer:

  • Dental plan
  • Health care plan
  • Vision care benefits
  • Life insurance
  • Other benefits

Support for Newcomers and Refugees:

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths:

  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous People:

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Working Conditions:

  • 35 to 40 hours per week
  • Permanent employment
  • English language


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