Store Operations Manager
3 weeks ago
Job Title: Store Operations Manager
About the Role:
We are seeking a highly skilled Store Operations Manager to join our team at KAMLOOPS TRAVEL CENTRE. As a Store Operations Manager, you will be responsible for the day-to-day operations of our retail store, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities:
- Direct and control daily operations to meet sales targets and customer service standards
- Evaluate daily operations to identify areas for improvement and implement changes as needed
- Plan and organize daily operations to ensure maximum efficiency and productivity
- Manage staff and assign duties to ensure that all tasks are completed to a high standard
- Study market research and trends to determine consumer demand and adjust merchandise and services accordingly
- Determine merchandise and services to be sold and implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies to attract and retain customers
- Plan budgets and monitor revenues and expenses to ensure financial stability
- Determine staffing requirements and recruit, hire and supervise staff as needed
- Resolve issues that may arise, including customer requests, complaints and supply shortages
Requirements:
- 2 years to less than 3 years of experience in a retail management role
- 16-20 people supervision experience
- Ability to work in a fast-paced environment and make decisions quickly
- Strong communication and leadership skills
- Ability to analyze data and make informed decisions
What We Offer:
- Dental plan
- Health care plan
- Vision care benefits
- Life insurance
- Other benefits
Support for Newcomers and Refugees:
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for Youths:
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous People:
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Working Conditions:
- 35 to 40 hours per week
- Permanent employment
- English language
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